Is Playamo online casino safe?
In the case of an online casino, it is necessary to look at security from many aspects to be able to answer the question of whether Playamo online casino is trustworthy and suitable for gambling.
First of all, we take aim at the owner. The Playamo online casino is owned by Dama N.V. This gambling company has been made famous by online gambling sites such as:
- Spin Samurai Casino
- CasinoChan
- Wild Tornado
- Golden Star Casino
- BaoCasino
- WooCasino
This owner operates 44 online casinos. These online casinos are mostly of high quality. Overall, Dama N.V. is very well known in the iGaming market. Thanks to this, you don't have to worry about Playamo online casino treating you unfairly. Moreover, it is very rare in the gambling industry that one of the casinos of a good owner is unfair while the others are fine.
Next, we should be interested in the size of the casino. Large online casinos are much less likely to go out of business, as well as have payout problems. These complications could typically arise in a situation where a lot of players ask to withdraw a large amount of money at relatively similar times. It should be noted that even for small online casinos, this risk is low. Anyway, we are interested in informing gamblers objectively about everything so that you know about potential, very unlikely risks. Playamo is one of the very large online gambling sites.
The date of establishment of an online casinois not considered by most gambling fans to be an important figure. However, we beg to differ. After all, the longer an online casino has been on the online betting market, the more time-tested it is. This brings you many advantages, for example:
- Lower risk of bankruptcy
- High solvency, i.e. higher chances of receiving a huge payout without any problem
- More experience in dealing with difficult situations that could negatively affect players
- Knowledge of player preferences: the online casino knows what players want and don't want
- More choice of iGaming software providers: the "old" casinos will offer players older, classic games, not just new titles. It is the classics that some players may prefer. Although a newly established casino may also implement historical titles in its offer, the chances of doing so are quite low.
- The longer a casino exists, the more professional it is. Casinos are obliged to comply with all new rules and regulations, and these tend to be costly to implement. Since a long-running casino has to invest in a number of such "upgrades", it is likely to treat its players fairly. After all, it puts a significant amount of money into the operation. It is therefore certainly not interested in losing its operating licence.
Playamo online casino was founded in 2016, so it is already quite time-tested. At the same time, the first years of the casino's existence are the most important, as they show whether the casino will go in the direction of fairness or fraud. This online casino, just like its sister casinos, has obviously decided to provide fair and quality gambling services.
When it comes to security against hackers, Playamo boasts 256-bit SSL encryption. This gives you almost 100% confidence that your payment and personal details are safe.
Of course, we mustn't forget about the complaints made against Playamo. There is an average amount of complaints against this online casino. You might be scared by every complaint. You might even think that a quality online casino should not have any complaints. However, there are four things to keep in mind:
- Virtually every online casino faces more or less complaints. So if we look at Playamo's complaints in a broader context, in the context of the online gambling market, we find that players complain about this online casino as an average online casino. Which can be seen as a positive.
- Many of the complaints about virtual gambling rooms are unjustified, mostly stemming from misunderstanding. A typical example is a player who does not understand that an RTP of 96% does not guarantee a 96% return over the period of time he plays. This is one of the reasons why a casino untainted by complaints cannot be found in the world of iGaming.
- If by any chance a legitimate complaint about this online casino already exists, Playamo Casino shows a willingness to address it. It usually responds to complaints within two days, which is a decent amount of time. Unfortunately, there are still some online casinos on the iGaming market that are playing deadbeat.
Before you play at an online casino, it is a good idea to look into its terms and conditions. After all, the casino is where you will be sending your own money. So, you want to be treated fairly with your funds, right?
We've studied Playamo's terms and conditions for you. We have found only 2 clauses that, in our opinion, are somewhat at odds with fair dealing. Specifically, the following terms and conditions:
- Withdrawal limits also apply to progressive jackpot wins.
- The casino prohibits certain betting patterns even when playing without bonus funds
Otherwise, however, the general terms and conditions of Playamo online casino are as pure as a lily.
Finally, the license must be taken into account. Why at the end? Contrary to the opinion of many players, in fact, the license is not the only important data to take into account when trying to answer the question of whether Playamo online casino is safe. The factors mentioned above must also be taken into account, and it is this ranking that we wanted to draw attention to.
Playamo online casino is licensed by Curaçao.
Some players get alert when they see the Curaçao license. Admittedly, this licensing authority is not among the most trustworthy. It might even discourage you from trying to play at Playamo online casino. However, we'll give you some arguments that might make it worth considering whether it's worth giving this online casino a chance after all:
- There are a number of online gambling sites that have a Curaçao license and an excellent reputation at the same time. Let's mention King Billy Casino and Gratorama Casino. This proves that the license is not everything. If the operator itself decides to go the fairness route, it doesn't need a strong regulatory authority like the MGA or the UKGC. Conversely, if the owner decides to rip off players, he can do it with a good licence, although he is much more likely to be penalised for it. Actions (or "non-actions") are what make a casino good or bad. It's not the license.
- In fact, there are multiple regulatory authorities based in Curaçao, each with a different reputation. In short, there is no Curaçao license like a Curaçao license. Playamo Casino's operations are overseen by Curaçao Antillephone, which fortunately is the most credible regulatory authority in Curaçao.
- Although Curaçao licenses are among the less trustworthy licensing authorities, there are a number of licenses with worse reputations.
- As we said, an online casino's reputation is not made up of the license alone. Yes, the casino's license is an integral part of reputation, but other elements of it cannot be forgotten, such as the owner of the casino, the fairness of the terms and conditions, or the (non-)presence of the casino on blacklists. These factors cannot be overlooked if you want to make sure that an online casino is safe.
In short, Curacao casinos are not as untrustworthy as most players believe.
All in all, Playamo can be considered a relatively safe online casino.
What is the design of Playamo Casino online?
Evaluating the visuals of an online casino is a complex matter. If we told you that Playamo Casino is more beautiful than a daffodil, you might be unpleasantly surprised. Of course, it could also be the other way around, i.e. you wouldn't understand our negative assessment. So please take the following lines with a grain of salt; do not consider them as absolute truth, but rather as our subjective view.
We consider the layout, i.e. the layout (or arrangement) of the elements on the website, to be clear in the case of this online casino. Playamo Casino rather on originality (although it is not significantly different from "normal"): you won't find a similar layout in many online casinos.
In terms of colour scheme, black dominates in this online casino, complemented by red. Beyond that, you won't find many colours. So you don't have to worry about this online casino looking like a carnival.
Some online casinos are brimming with flashes, animations and even videos. Playamo Casino does not fall into this category of online casinos. So this online casino has opted for a rather simple, static design. Which may not be a bad thing at all; on the contrary, it suits some players. Again, it's a matter of taste. What's more, the site loads faster due to this fact, so you can enjoy the casino to the fullest even with a slow internet connection.
Furthermore, the design of this online casino can be characterized by the following terms:
- Sophisticated
- Modern
- Interesting
- Flat (to some extent)
Playamo Casino is not a themed online casino. In other words, it is not tuned to a particular theme, a topic. It is therefore "generic". In such online casinos you can find, say, a Star Wars robot and a samurai next to each other. This can be an advantage for many players: imagine if you liked Playamo Casino in all respects, but you had to endure a jungle theme that didn't say anything to you.
We find the navigation of this online casino to be straightforward, with the following items:
- Sign Up
- Sign In
- Games
- Tournaments
- Promotions
- Payments
- VIP
- Wheel of Fortune
- Playamo App
The Playamo online casino menu is located in a rather unusual position (on the left), which makes Playamo casino more original.
Usually, what is not in the header (menu) is found in the game. Playamo Casino is no exception. In the (huge) footer, gamblers can expect the following items:
- Frequently Asked Questions
- Winners table
- A chat about the benefits of Playamo Casino
- List of payment methods
- Shortlist of selected iGaming software providers
We also find this online casino interesting because of the language setting, which is (unconventionally) located on the opposite side from the menu. It's also worth pointing out that the game menu is already accessible on the home page, so you don't have to click through to your favourite game.
The game filters aspect should not be overlooked. You can filter the game menu at Playamo Casino in the following ways:
- Game Categories
- Gambling software providers
- Search box (to find a specific gambling game)
Overall, we would rate the design of Playamo online casino very positively. At this online casino, you can enjoy a paradise for the eyes that will surely delight your soul as well.
Is there a loyalty program waiting for me at Playamo Casino?
The online casino VIP program is a popular bonus for loyal players. Hand on heart, don't you want to be rewarded for your betting activity with various bonuses?
Playamo Casino is one of those generous online casinos that offer players a loyalty program:
Online casino Playamo has prepared a simple VIP program for you, at the end of which you can ride a car. You will jump on huge coins and thus gradually discover the city of gambling. The graphics look tempting, but what about the rewards? Let's take a look at the promotions at Playamo Casino.
- Amateur (status automatically awarded after first deposit): no rewards (except welcome bonus)
- Rookie (25 CP): 15 free spins on Elvis Frog in Vegas (BGaming)
- Intermediate (75 CP): free spins on Book Of Cats slot machine (BGaming)
- Pro (250 CP): 150 free spins on the online slot Avalon: The Lost Kingdom (BGaming)
- Star (750 CP): 125 free spins on Journey Flirt slot game (BGaming
- Superstar (4000 CP): ₹4,766 free
- VIP (15,000 CP): ₹19,064 free
- Diamond (200,000 CP): ₹95 free
- Royal (750,000 CP): ₹953 free
- Godlike (5,000,000 CP): Ferrari 488 GTB car (like seriously!)
In addition to these rewards, for every 100 CP (loyalty points) you earn ₹95, for which 1x wagering is applied. One CP is awarded for wagering ₹1,192.
Free spins have a wagering requirement of 10x, cash bonus has 50x. The following games contribute to wagering:
- 100%: most slot machines.
- 5%: roulette, poker
- 5%: video poker
- 5%: table games (blackjack, baccarat Hi-Lo)
- 0%: live dealer games
No bonuses are available for cryptocurrency players.
If you're choosing a casino based on the VIP program in particular, we recommend checking out our big overview of loyalty programs at online casinos.
Can I try the demo games at Playamo Casino?
Playing free gambling games is a great advantage for gambling fans. Thanks to this feature, you can not only check that the game suits you. At the same time, you can practice different betting strategies, thus increasing your profits (or reducing your losses) when it comes to playing for real money.
Not surprisingly, this feature is in high demand by players.
Fortunately, Playamo online casino is one of the generous gambling sites that allow you to play demo gambling, i.e. in the play for fun mode. What's more, you don't even have to register to play for free!
Only live dealer games cannot be played without a deposit, and for obvious reasons. This situation occurs in every online casino: nowhere will they allow you to play in a live casino without money. Therefore, this feature cannot be considered a disadvantage of Playamo Casino, but rather a characteristic feature of the iGaming world.
Does Playamo have a good responsible gaming policy?
The Playamo onlline casino does not provide much information about their responsible gaming policy. At first glance, it seems that you can only be banned from the casino for a certain period of time or permanently. However, the live chat support told us that players can have any limits set, i.e. financial limits and time limits (for the time spent in the online casino). In addition, transaction history is available.
Unfortunately, the self-assessment questionnaire and the reality check feature are missing.
Responsible gaming at Playamo Casino works relatively well, it just needs to be better communicated on the website.
What are the deposit and withdrawal limits at Playamo Casino?
You can deposit ₹1,906 or more at Playamo Casino. The upper deposit limit varies with the payment method you use, ranging from ₹95 to ₹953. However, if you use cryptocurrencies, you don't have to worry about any upper limit.
The minimum withdrawal amount is set at ₹953. The maximum amount again depends on the payment method; the most common are ₹381 per day, ₹1,525 per week and ₹4,766 per month.
Does it take long to withdraw at Playamo Casino?
Whichever payment method you choose, the deposit will be made in a quarter. You can also expect rocket speed on withdrawals, according to Playamo. The exceptions are credit cards (1-3 days) and bank transfers (1-5 days).
To this time must be added the so-called pending time, which is only 12 hours maximum.
Playamo Casino thus ranks among the online casinos with very fast withdrawals.
What are the fees at Playamo Mobile Casino?
Playamo Casino is committed to earning a reputation as the kind of online casino where players can make a decent amount of money. That's also why it exempts withdrawals and deposits from any fees, and it does so for all payment methods.
In other words, there are no transaction or other fees to worry about at Playamo Casino. As a result, the casino will receive as much money as you send in. Likewise, your withdrawal will be as much as you have entered.
Keep in mind, however, that other financial institutions (such as your bank) involved in the withdrawal process may charge you transaction fees...
What customer support does Playamo casino offer?
Playamo Casino will not let you down. There are three ways for players to contact support.
Probably the most convenient way to contact customer service is live chat.
Fortunately, Playamo Casino offers this service, and it's available around the clock. According to player reviews, live chat agents are very fast and helpful. Therefore, players rate the quality of customer support at this online casino as excellent. Our test query was answered in under a minute, with further conversation flowing coherently and the operator's responses being quite comprehensive.
Furthermore, this online casino can be contacted in the following ways:
- Email: support@playamo.com
Unfortunately, this online casino cannot be contacted by phone.
The live chat helpdesk can speak to you in the following languages:
- English
- French
- German
- Italian
- Russian
Other forms of support support the following language localizations:
- English
- Chinese
- French
- German
- Italian
- Russian
- Spanish
- Afrikaans
- Czech
- Finnish
- Hindi
- Hungarian
- Japanese
- Norwegian
- Polish
- Portuguese
However you decide to contact the helpdesk, we recommend first of all to go through the Frequently Asked Questions (FAQ) section.